Carrier Tracking Guide
Track a Federal Express Package
Tracking Number Format
12–15 digits, typically starting with 96, 7489, or 449
Frequently Asked Questions
FedEx tracking not updating — what should I do?
FedEx tracking may not update for 24–48 hours after label creation. If Label Created shows for more than 2 days the package likely hasn't been picked up yet. Allow 2 full business days then call 1-800-463-3339 to open a trace request.
How long does FedEx take to deliver?
FedEx Express: 1–2 business days. FedEx Ground: 1–5 business days. FedEx Home Delivery: 1–7 business days. FedEx SameDay: same day in select areas. Saturday delivery available on most Express services for an additional fee.
FedEx package stuck in transit — what does it mean?
In transit means your package is moving through FedEx facilities. If stuck for 3+ days it may be held at a hub due to weather, a missed scan, or address issues. Call 1-800-463-3339 — FedEx can open a tracer to locate your shipment within 2–3 business days.
How do I contact FedEx customer service?
Phone: 1-800-463-3339 (24/7). Online: fedex.com virtual assistant or support form. In person: any FedEx Office location. For lost or damaged packages file a claim at fedex.com within 60 days of the ship date.
Troubleshooting Guides
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